CONTACT US FOR ANY QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    We’re super quick at processing orders to make sure that you receive it as soon as possible. Once an order has been placed, we’re unable to amend it. However it is simple to return any incorrectly ordered items back to us. Please see our returns policy.

    You are able to checkout without logging into your account. Simply make sure you are not logged in to website, add items to your cart, proceed to checkout, and then make sure that the button “Create an account” is not selected.

    We offer free shipping in the UK only for all orders over £50.

    Once your order is submitted, you will receive an order confirmation email within an hour. Check your Junk/Spam email folders, as the order confirmation may go there. The order is processed through our Fulfillment Center and shipped within 2 to 5 business days of being received. Once your order ships and our systems are updated, you will receive your shipping notification email. Again, this email may go to your Junk/Spam email folders. Orders are shipped Royal Mail First Class (unless a different shipping method has been selected at checkout), and are generally delivered 3-4 days after the shipment date. However, due to COVID-19, some shipments are taking longer to be delivered. We appreciate your patience.

    Items ship 2-5 business days after receipt of the order. Orders are shipped Royal Mail First Class (unless a different shipping method has been selected at checkout), and are generally delivered 3-4 days after the shipment date. However, due to COVID-19, some shipments are taking longer to be delivered. We appreciate your patience.