ABOUT OUR CBD EXTRACTS

Each extract contains 0% THC, which means our extracts are completely legal in the UK and in most other European countries too.
Is CBD legal where I live?

So many companies use flowers full of chemical fertilisers and contaminants. Our products are flushed 3 weeks before harvest and are contaminant free.

Transparency matters to us. Every extract is 3rd party tested at Phytovista Laboratories, so be certain youre using a high-quality extract. Click here for results.

We only use AAA grade organic female cannabis flowers to make our extracts. Youd be surprised how many companies use low-quality flowers for their products.

Whether you’re looking for different CBD experiences to vape, or you’re looking for a nutritional oral supplement, we have formulas designed for a wide variety of uses.

Pineapple Express, Grandaddy Purple, Gelato, OG Kush and many more these terpene flavours are infused into our extracts; each providing a fresh CBD experience.

Known as the most advanced CBD extraction process. It can take many years to master and it is one of the reasons why our extracts are extremely high quality.

Most CBD providers remove terpenes from their extracts, but we add them back to give you a unique experience with each flavour, making us stand out from the crowd.

ACCOUNT & ORDER QUESTIONS

We’re super quick at processing orders to make sure that you receive it as soon as possible. Once an order has been placed, we’re unable to amend it. However it is simple to return any incorrectly ordered items back to us. Please see our returns policy.

You are able to checkout without logging into your account. Simply make sure you are not logged in to website, add items to your cart, proceed to checkout, and then make sure that the button “Create an account” is not selected

We offer free shipping in the UK only for all orders over £50.

Once your order is submitted, you will receive an order confirmation email within an hour. Check your Junk/Spam email folders, as the order confirmation may go there. The order is processed through our Fulfillment Center and shipped within 2 to 5 business days of being received. Once your order ships and our systems are updated, you will receive your shipping notification email. Again, this email may go to your Junk/Spam email folders. Orders are shipped Royal Mail First Class (unless a different shipping method has been selected at checkout), and are generally delivered 3-4 days after the shipment date. However, due to COVID-19, some shipments are taking longer to be delivered. We appreciate your patience.

Items ship 2-5 business days after receipt of the order. Orders are shipped Royal Mail First Class (unless a different shipping method has been selected at checkout), and are generally delivered 3-4 days after the shipment date. However, due to COVID-19, some shipments are taking longer to be delivered. We appreciate your patience.

No, promo codes do not apply to subscriptions as the subscriptions are already discounted.

Coupon codes cannot be applied to sale priced items or combined with any other offers for promotions.

  • Cannot be applied to sale items or combined with any other offers or promotions.
  • Valid for a limited time only. Root & Hemp reserves the right to modify or cancel these at any time.
  • Cannot be applied to previously placed orders.
  • Limited to one coupon per customer.
  • Not transferable or redeemable for cash or credit.
  • Discounted / promotional items are purchased “as is”. Exchanges are offered in cases of defective product and will be replaced at no cost to the customer. Refunds are not accepted on discounted / promotional items.
  • Free gifts cannot be refunded, exchanged or replaced.
  • Offer good while supplies last.
  • Coupons are void if restricted or prohibited by law.